BTO HQ, Thetford

• Office hours: 9 a.m. – 5.30 p.m. Mon–Fri (5.00 p.m. Fridays).
• British Trust for Ornithology, The Nunnery, Thetford, Norfolk, IP24 2PU
• info@bto.org
• +44 (0)1842 750050
• Contact a member of staff
• Contact a country office

 

Visiting Thetford

• Free car park for visitors.
• Reception area with seating and toilet onsite.
• Wheelchair access and facilities, including lift access to the Library upper floor.
• Please read about the Library and Archives before visiting them.
• Please read about the Nunnery Lakes Reserve before visiting the reserve.

Wales, Northern Ireland and Scotland

BTO Cymru (Wales)

• Thoday Building, Bangor University, Deiniol Road, Bangor, LL57 2UW
• wales.info@bto.org
• More about our work in Wales

BTO Northern Ireland

• Unit 5, Wallace Studios, 27 Wallace Ave, Lisburn, BT27 4AE
• northern.ireland@bto.org
• More about our work in Northern Ireland

BTO Scotland

• Unit 15, Beta Centre, Stirling University Innovation Park, Stirling, FK9 4NF
• scot.info@bto.org
• More about our work in Scotland

Safeguarding and breaches of policy

If you have a safeguarding concern, witnessed a breach of policy, or would like to tell us about something that has happened while engaging with BTO, please get in touch. We can support you and, if appropriate, take action. We treat all enquiries of this nature with sensitivity and in confidence:

• Email our People Team at peopleteam@bto.org
• Speak in confidence to one of our trained safeguarding staff by calling our dedicated Safeguarding mobile number: 07521 428 879
• Fill in our Safeguarding Reporting Form

Useful resources:

• BTO Safeguarding information
• BTO Code of Conduct
• BTO Compliments, Comments and Complaints Policy
• BTO Equity, Diversity and Inclusion Statement

Your data and right to be forgotten

• Email: dataprotection@bto.org
• Use a descriptive subject line e.g. delete my account data / request my data / right to be forgotten - doing this will help us identify, triage and respond to your enquiry more quickly.

General enquiries

• Email info@bto.org
• If you have a general question about how we manage your data, please see our Privacy Policy and Terms and Conditions and Cookies Policy.